Notifications

The Notifications section keeps you informed about important updates, announcements, and activities related to your academic life.

Accessing Notifications

1. Click "Notifications" in the sidebar navigation, or
2. Click the bell icon at the top right of any page

The Bell Icon

The bell shows a red number when you have unread notifications. Once you're past nine it just shows 9+. Next to it is an envelope icon for your messages, with its own orange count.

Notification Overview

The top of the page tells you how many are unread, or says "All caught up!" when there's nothing new.

Below that is your list, newest first. Each one shows:

• A coloured icon for the kind of notification
• The title and the message
• How long ago it arrived, like 2h ago or 3d ago
• A tag saying what type it is
• A red high or urgent tag if it's important
• A green Read tick once you've opened it

Unread notifications have a coloured bar down the left side.

Types of Notifications

Type	What it's about
grade	New or updated grades
attendance	Your attendance was marked, or there's a problem
fee	Fees due or overdue
payment	A payment on your fees
announcement	News from your school
message	Someone messaged you
general	Anything else

Managing Notifications

Reading Notifications

Click a notification to mark it as read. That's it — there's no separate detail page.

Marking Everything as Read

Click "Mark all read" at the top right of the page. The button only appears when you have unread notifications.

Deleting a Notification

Click the small × in the top-right corner of the notification. It's removed straight away.

Choosing What You Get

Notification settings live in Settings, not here.

How you get notified

Setting	What it does
Email	Get notifications by email
SMS	Get notifications by SMS
Push notifications	On this device, when the app is in the background

What you get notified about

Setting	What it covers
Grade alerts	When new grades are posted
Attendance alerts	When attendance is marked or there's an issue
Fee reminders	When fees are due or overdue
School events	Announcements and upcoming events
New messages	When a teacher or admin messages you

Change what you want, then click "Save settings". "Reset to defaults" puts everything back the way it started.

Best Practices

1. Check daily - Review notifications each day
2. Act promptly - Respond to urgent items quickly
3. Don't switch off the important ones - Keep grade, attendance and fee alerts on
4. Tidy up - Delete old notifications you've dealt with

WARNING

Don't ignore fee reminders or attendance alerts—they may affect your academic standing.

Troubleshooting

Not Receiving Notifications

• Check your settings are turned on in Settings
• Make sure your school has the right email address and phone number for you
• Check your spam/junk folder for emails

"Couldn't load notifications"

• Click "Retry"
• Check your internet connection
• Try signing out and back in

Too Many Notifications

• Turn off the categories you don't need in Settings